Mystery shop at Ripley Hospital

Report date:
November 6, 2019
Mystery shop at Ripley Hospital

This mystery shop was conducted as a result of public and patient feedback collected by both Healthwatch Derbyshire and Derbyshire Community Health Services.

This report offers feedback into how accessible and understandable the Phlebotomy Clinic at Ripley Hospital is to people with a learning disability and insight to patient experience of attending the clinic.

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