Mystery shop exercise completed at Ripley Hospital

Report date:
November 6, 2019
Mystery shop exercise completed at Ripley Hospital

This mystery shop was conducted as a result of public and patient feedback collected by both Healthwatch Derbyshire and Derbyshire Community Health Services.

This report offers feedback into how accessible and understandable the Phlebotomy Clinic at Ripley Hospital is to people with a learning disability and insight to patient experience of attending the clinic.

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.