About Us

Healthwatch Derbyshire is your local health and social care champion. We make sure NHS leaders and other decision makers hear your voice and use your feedback to improve care.

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Here to Help

If you use GPs and hospitals, dentists, pharmacies, care homes or any other health and care services in Derbyshire, we want to hear about your experiences.

As an independent statutory body, we have the power to make sure NHS leaders and other decision makers listen to local feedback and improve standards of care. We can also help you to find reliable and trustworthy information and advice.

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Your local health and social care champion

With your voice as our guide, we listen to you, to hear about what you would change, to improve health and social care services.

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Providing the information you need

We can help you to understand your options, and get the support you deserve.

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Your independent sounding board

We are completely independent and impartial. From your feedback we work with partners make change happen.

Including everyone in the conversation

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Your local health and social care champion enabling national change

Last year, the Healthwatch network helped nearly a million people like you to have your say and get the support you need. Healthwatch Derbyshire is part of a network of over 150 local Healthwatch across the country.

We’re here to listen to the health and care issues that really matter to people in Derbyshire. We’re entirely independent and impartial, and anything you share with us is confidential.

We Work Together for Change

NHS and social care staff are doing everything they can to keep us well during these challenging times, but there might be things that can be improved for you and your loved ones.

We use your feedback to better understand the challenges facing the NHS and care providers. We make sure your experiences improve health and care for everyone.

We can also help you to get the information and advice you need to make the right decisions for you and to get the support you deserve.

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Your Voice Matters

It’s really important that you share your experiences – whether good or bad, happy or sad. If you’ve had a negative experience, it's easy to think there's no point in sharing your experiences, and that ‘nothing ever changes’. Or, if you’ve had a great experience, that you wish you could say 'thank you'.

Remember, your feedback is helping to improve people’s lives. So, if you need advice, or you’re ready to tell your story – we’re here to listen.

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Our Values

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Listening to people and making sure local people are at the centre of what we do

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Including everyone in the conversation – especially those who don’t always have their voice heard

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We act on peoples feedback and experiences to drive positive change

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Working in partnership with care providers, government, and the voluntary sector, we act as an independent advocate for local people

Our strategy

We are committed to playing our part in improving health and care services for local people. Our strategy for 2023-2026 sets out who we are, what we do, and how we plan to do it.

Working together with the local community and health and care services, our ambition is to champion the voices of local people, and improve services for all.

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Who delivers our service?  

Healthwatch Derbyshire is registered in England as a charitable company limited by guarantee.

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Healthwatch Derbyshire Suite 14, Riverside Buisness Centre, Foundry Lane, Milford, Belper, Derbyshire, DE57 0RN
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Registered charity number 1154278
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Registered company number 8413881
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Meet the Team

Meet the team who are empowering change in health and social care across Derbyshire.

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