The statutory requirements of all local Healthwatch include an ‘Enter and View’ responsibility to visit any publicly funded adult health or social care services.
Purpose of the Visit
- To enable Healthwatch Derbyshire ARs to see for themselves how the service is being provided
- To capture the views and experiences of patients and staff
- To consider the overall patient experience when accessing and using the service
- To identify areas of patient satisfaction, good practice within the service and any areas felt to be in need of improvement.